How Can We Help You?
Get the support you need to succeed with TANIT's regenerative agriculture platform. Our global team is here to help farmers, bulk buyers, and everyone in between.
Multiple Ways to Get Help
Choose the support channel that works best for you
Technical Support
Get help with platform features, plot design tools, troubleshooting, and technical issues.
Farmer Support
Get personalized guidance on regenerative practices, plot design, crop selection, and market access.
Business & Bulk Buyer Support
Enterprise support for bulk buyers, partnerships, and large-scale implementations.
Send Us a Message
Have a specific question or need help getting started? Fill out the form below and our team will get back to you.
Frequently Asked Questions
Find quick answers to common questions about TANIT's platform and services
How does the AI plot design work?
Our AI analyzes your location, climate data, soil conditions, and desired crops to recommend optimal planting arrangements. It uses advanced algorithms including GeoTIFF habitat suitability mapping and Neo4j graph analysis of companion plant relationships.
What is synthetic-free certification?
TANIT's synthetic-free certification verifies that produce is grown without synthetic fertilizers, pesticides, or other artificial inputs. This certification provides market access to premium buyers and helps meet CSRD compliance requirements.
How do I connect with bulk buyers?
Once you're registered as a farmer and have certified produce, our platform automatically matches you with relevant bulk buyers based on your crop types, location, and certification status. You can also browse the marketplace directly.
What regions does TANIT operate in?
TANIT currently operates across Europe and Latin America, with our global team providing support in multiple languages. We're continuously expanding our network to serve more regions.
What is CSRD reporting?
CSRD (Corporate Sustainability Reporting Directive) is EU legislation requiring companies to report on sustainability impacts. TANIT automatically collects and reports sustainability data throughout the supply chain to help businesses comply.
How can I become a volunteer?
Our Impact Volunteer Program welcomes individuals passionate about regenerative agriculture. Opportunities include content development, farmer support, technical contributions, and community outreach. Contact us to learn more about current openings.
Community Resources
Connect with the regenerative agriculture community and access additional resources
Knowledge Base
Comprehensive guides, tutorials, and best practices for regenerative agriculture and platform usage.
Browse Articles →Community Forums
Connect with other farmers, ask questions, share experiences, and learn from the community.
Join Discussion →Video Tutorials
Watch step-by-step video guides on using TANIT's features and implementing regenerative practices.
Watch Videos →Still Need Help?
Our support team is here to help you succeed. Don't hesitate to reach out with any questions or concerns.